Terms & Conditions

When agreeing to book your event with Moondust Face &Body Art you must pay a booking fee of £50 (non-returnable) to Rasiha Kavaklidere (CEO of Moondust Face & Body Art) as well as completing and returning the booking form. I will provisionally hold your booking date in my diary for a maximum of 14 days and No booking is confirmed without the booking fee payment and the return of the signed booking form. Suppose you want to book for a date longer than 6 months. In that case, I may ask for 50% of a non-returnable deposit, which must be paid to Rasiha Kavaklidere of Moondust Face &Body Art in 14 days from the date of your enquiry in conjunction with sending the signed booking form. If the deposit isn’t received within this period Moondust Face &Body Art reserves the right to cancel the booking or take any other bookings that may come in.

The full fee is due a day before the event to be paid by BACS to Rasiha Kavaklidere of Moondust Face & Body Art unless otherwise pre-arranged with the client. Late payments will incur a late penalty fee per day after the agreed date of payment. The first 10 miles of travel are included in the price. For distances over 10 miles, we reserve the right to charge for petrol/travel costs. If there are parking fees to be paid in order to attend an event these must be covered by the client. If a parking permit is needed, please make the necessary arrangements for one to be available for the face painter.

Late Payment Charges: Any sums which remain unpaid by the due date for payment under the contract, shall incur interest on a daily basis at a rate of 8% per annum above the base rate of the Bank of England from time to time or at 10% per annum for any period during which that base rate is below 0% from the due date for payment until payment is made in full of any such outstanding sums whether before or after judgement.

Cancellation of a party or event by the customer must be given in writing or by email, no fewer than 7 days before the event was scheduled to take place. If less than 7 days’ notice is given, and the event is not to be postponed to another mutually suitable date, a 75% cancellation fee will be charged. Cancellations made on the day of the party or event will be liable for immediate payment in full. If Cancellation has occurred due to an unexpected emergency situation which is out of the client’s control (Including illness) within 48-24hrs of the event day and the client has requested to cancel the booking, under no circumstances the booking fee would NOT be refunded and Moondust Face and Body Art can suggest postponing the party or the event to another mutually suitable date between the client and the Artist.

I CANNOT work on anyone with a skin condition or disorder, open cuts or flaking skin, or any infectious disease including but not limited to conjunctivitis or other eye infections, cold sores, Impetigo, severe acne, flu and chicken pox. Nor any child under the age of two years old. Children over 2 years old may be painted at the discretion of the painter, depending on the child and whether they want to be painted. I will not force a child who does not wish to be painted regardless of how much the parent may want them to be done! The behavior, safety & general supervision of waiting for children is not the responsibility of the artist.

Extra time may be charged at £30 per half hour if the face painter is required to stay extra after the booking time. It may be possible to increase the booking time with advanced notification. This must be pre-arranged & any additional time paid for. If the client uses the artist for less than the stipulated time the full fee must be paid in full. Once the face painter has finished and packed away, they will not be able to re-set up to accommodate a latecomer.

The artist is to be provided with adequate shelter from the elements (direct sun, rain & wind) Artist is to be situated as far from the noise & fumes of generators as possible. The artist is entitled to comfort & refreshment breaks for bookings over two hours. In the unlikely event of me being unable to fulfil the booking due to severe illness or other circumstances beyond my control, I will do my utmost to secure a replacement and any deposit paid will be refunded in full. Please note I ‘am unable to provide any refund for bad weather, so please consider covered venues or a contingency plan. Moondust Face &Body Art shall not have any liability to the client for any loss, damage, costs, or expenses, which the client suffers or incurs arising out of the event unless arising out of gross negligence or wilful misconduct of Moondust Face &Body Art. Public liability cover for £5,000,000 is maintained by Moondust Face &Body Art. Any complaints must be put in writing, however, please report any problems during your party.

Any complaints must be put in writing, however, please report any problems during your party.