Terms & Conditions | Moondust Face & Body Art

By booking with Moondust Face & Body Art, specialists in face painting hire, glitter bar hire, and airbrush tattoos for events, you agree to the following terms:

Booking & Deposits

  • For children’s parties and smaller events (under 50 guests), a non-refundable booking fee of £50 is required.
  • For larger events (50+ guests, such as weddings or corporate event entertainment), a non-refundable deposit of 20% is required.
  • Bookings are only confirmed once both the booking form and the deposit have been received.
  • We can hold a provisional date in our diary for up to 14 days. After this time, if no payment has been received, the date will be released.
  • For bookings made 6+ months in advance, a 50% non-refundable deposit may be requested. This must be paid within 14 days of enquiry, alongside the signed booking form.

Payment Terms

  • The full balance must be paid no later than 3 days before the event date, unless otherwise agreed in writing.
  • Travel: The first 10 miles are included. For longer journeys, mileage/travel charges will apply.
  • Parking: Any parking fees must be covered by the client. If a permit is required, this must be arranged in advance.

Late Payment Charges

  • For corporate clients, any overdue balances may incur interest at a daily rate in line with the Bank of England’s base rate (currently 8% per annum above base, or 10% if the base rate falls below 0%).
  • For private/family bookings, a flat £10 late fee per day may be applied to cover administration and banking charges.

Cancellations

  • Cancellations must be made in writing or by email at least 14 days before the event.
  • If cancelled within 7 days of the event (and not rescheduled), a 75% cancellation fee will apply.
  • Same-day cancellations will be charged in full.
  • In cases of genuine emergency or illness within 48–24 hours of the event, the booking fee remains non-refundable, but we will work with you to find a new mutually suitable date.

Health & Safety

As professional face and body painting artists, we prioritise hygiene and safety.

  • We cannot paint anyone with:
    • Contagious or infectious conditions (e.g. conjunctivitis, impetigo, chickenpox, flu).
    • Skin conditions, open wounds, or severe acne.
  • We do not paint children under 3 years old.
  • Children aged 3+ will be painted only if they are willing – no child will be forced to take part.
  • Parents/guardians remain responsible for the supervision and behaviour of children while waiting.

Extra Time & Delays

  • Additional time can be booked in advance at:
    • £40 per half-hour (face painting or glitter bar hire).
    • £60 per half-hour (airbrush tattoos for events).
  • If the client chooses to end the booking early, the full agreed fee is still payable.
  • Once the artist has finished and packed away, they cannot set up again for latecomers.

Event Conditions

To ensure the best experience with our face painting hire and entertainment services, the client must provide:

  • Suitable shelter from sun, rain, or wind.
  • A safe space away from generator fumes and excess noise.
  • For airbrush tattoos: a well-ventilated area (paints are non-toxic but scented).

Artists are entitled to comfort and refreshment breaks during bookings of 4+ hours.

Liability & Cover

  • If an artist is unable to attend due to illness or unforeseen circumstances, we will do our best to arrange a replacement. If this is not possible, deposits will be refunded in full.
  • Refunds are not available for bad weather – please consider covered venues or backup options.
  • Public liability insurance up to £10M is held by Moondust Face & Body Art.
  • Moondust Face & Body Art is not liable for any loss, damage, or expense outside of cases of gross negligence or wilful misconduct.

Complaints

Any complaints must be made in writing. However, please raise any issues during the event so they can be resolved immediately.

© 2020–2025 Moondust Face & Body Art –

Professional Face Painting Hire, Glitter Bar Hire & Airbrush Tattoos for Children’s Parties, Celebrations & Corporate Events.